The Fast-Food Management Essays

The Fast-Food Management Essays The Fast-Food Management Essay The Fast-Food Management Essay without compensation, the difference more than  ± 5? , cashiers must be based on the difference between the actual number of price as compensation . IC outlook 1. IC prospects of responsibility: 1. Product quality; 2. Clean; 3. Services; 4. Cost management; 5. Encouragement, counselling / training ?. Checked every 15 minutes: equipment, materials, personnel status, use of checklists inspection counters. Table three classes use the allocation of manpower, familiar with the cashier and catering Members of the distribution. ?. IC outlook on the workstation management of the four steps: 1. Observation tools 1) counter check lists 2) class table; Objective: 1) it is up to standard / objectives; 2) the implementation of the plan; 3) plan applicability / adjustment; ) the team spirit; 5) Customer situation. 2. Solution 1) Priority (sub-peak and off-peak); 2) can be resolved on its own to resolve, could not immediately inform the management group. 3. Action 1) a clear deadline for completion of work and its contents (for example, Zhou Qing, the presentation of shipping boxes, engage in health, etc. ); 2) a reasonable workload; 3) candidates; 4) Good c ommunication (such as a front desk staff found that depression, with its timely communication); 5) chase / feedback (should be done immediately check the chase, and the inadequacies of the specified). 4. Deal with emergency situations 1) blackout; 2) customer complaints, complaints; 3) no water; 4) The cashier Naoqing Xu; 5) personal injury; 6) the media deal with the situation. ?. IC prospects how to check: 1. Succession before: through classes and a one-to-do list and Zhou Qing, and other means, understanding, materials, equipment of the 2. After the succession: Succession understanding of the situation before making detailed plans (to do alone), and on the plane one by one to remind the cashier and cashier Liu Buqu speed and shortcomings, you will be working on the goal of the current inform the cashier. And designated staff completed within a specified period of time to solve the problem. 3. When working on: 15-minute visits each floor to view their normal operating conditions (Refer to prospects Checklist. 4. After working on: when the duty to resolve the existing problems, work for adequate provision of quality products, proper storage of materials, clean the work area and to do alone, on duty when the IC work and communication.